It's a very nice mechanical design. The electrical part is flawed. It's a gift for my elderly mom, so the flaws spoil the whole thing for her. The remote is dead on arrival. I removed the plastic tab - nothing. I can't even replace the battery, because it's impossible to open the holder that's supposed to slide out. Well... it doesn't. I am afraid to force and break it. The button on the bottom right side turns it on and is supposed to control the temperature level - it doesn't control heat. I might return the whole thing.
Great birthday gift. Arrived early and recipient is happy with the product.
Easily storable, heats well - I like it!
A big benefit to the care of my feet.
Actually follows description works well